Technical Writing Training

Home » Services » Technical Writing Training – Bangalore

TechTotal has become the ultimate destination for professional training and is considered synonymous with Technical writing. According to a research conducted by Yahoo, Technical writing has emerged as the number one profession of choice among the most lucrative fields in the next twenty years. Having successfully completed five years of our growth story in Hyderabad, we are envisioning to cater other geographical regions of the country that are at the forefront of services segment and digital age.

The huge impact created by Tech Total in the domain of Technical writing, Instructional designing and E-learning heralds a new era in knowledge based companies. Students and professionals all over the country usually come to our facility at Hyderabad to receive training. Otherwise they avail of the online training facility. However there has been a growing demand and requests to TechTotal from different sections of IT industry and students in Bangalore since last couple of years to establish a base in Bangalore, India’s Silicon Valley.

These constant requests from the denizens of Bangalore has evoked considerable enthusiasm in our company to spread our wings further, contributing more to knowledge domain and the learning process. Tech Total is known all over the country for high quality training coupled with reasonable costs and innovative learning modules. In this endeavor to reach out to other urban regions of our country, we hereby proudly announce the commencement of our Bangalore operations. We offer comprehensive and tailor-made courses of unbeatable quality at highly competitive market rates that many aspirants consider affordable.

TechTotal has partnered with and serves top players in the market like Microsoft, Robert Bosch, ADP, Wipro, TATA etc. Our trainers are highly qualified and have been rated among the best in the Industry. We have state-of-the-art infrastructure to impart our learning modules effectively. TechTotal offers training modules for corporates and individuals as well as online and classroom training. We will continue to deliver our highly acclaimed training services and update ourselves in a more creative environment that Bangalore offers.

TechTotal will play a key role and partner with you in all your efforts to conquer Technical writing, an innovative and ever-growing field. This field is only expected to grow further as there is a need for quality documentation services with new software’s and programs being launched every day with a diverse scope across Information technology, Nano technology, Biotechnology, Aerospace, Electrical and Electronic industries etc.

The certificate courses offered by TechTotal are immensely valued in the job market providing professionals with a much needed boost for career transition. So why do you delay it in any further???? …Come and register with us….to master Technical writing.

1. Technical Writing 

  • What is Technical Writing?
  • Role of a Technical writer
  • Principles of Technical Writing, Documentation deliverables
  • Printed documentation and Online Help Systems
  • Working with images and illustrations

2. Software Development Life Cycle – SDLC

  • Software Development Life CycleHow Software is developed, tested, maintained and retired
  • How products are installed, configured, customized and deployed
  • Relating software product features and business benefits
  • Working with programmers and testers
  • Understanding software requirement specifications
  • Analyzing product architecture
  • Documentation development life cycle
  • Types of documents associated with software products
  • Different types of software and applications

 3. Technical Writing Process

  • Understanding Audience/Readers
  • Collecting and Organizing information
  • Drafting information verbally and visually
  • Producing Information

4. Document Delivery Life Cycle – DDLC

  • Document development process
  • Estimating Technical Documentation
  • Documentation Planning
  • Selection of Tools
  • Information Architecture
  • Templates and Page design
  • Audience Profiling
  • Task Analysis
  • Content Development
  • Elements of Style
  • Technical Reviews
  • Editorial Reviews
  • Formatting and pagination
  • Document Conversions
  • Content Publishing
  • Quality Control
  • Content Maintenance

5. Document Deliverables

  1. Types of Software/Hardware documents
  2. End-User documents
    • User Manual, Administrator Guide, Online Help Files
    •  Quick Reference guides, Release Notes, Read Me Notes
    •  Training Presentations, Deployment /Installation Guide
      Technical Documents
      a. Functional Requirement Specification (FRS)
      b. System/Software Requirement Specification(SRS)
      c. Application Program Interface (API)
      d. Design/Architecture Documents, Project Plan
      Marketing and Web Documents
      a. Case Studies
      b. White Papers
      c. Proposals/ Success Stories
      d. Product Briefs/Brochures
6. SME Interviews and Project Planning
1. Role of SME
2. SME objectives
3. SME interviews
4. Purpose of SME interview
5. Types of SME’s
6. Technical Writer and SME interactions
7. How to conduct SME interviews?
8. Modes of communication with SME
9. How to gather information from SME
10. How to create documentation Checklist
11. SME reviews
12. How to create project plan
13. Tips for conducting SME interviews


7. HTML & XML Intro
1. Why HTML
2. HTML Document Structure
3. HTML Tags
4. HTML importance in Technical writing
5. Styles and CSS
6. Why XML for Technical Writers
8. Introduction to XML
9. Introduction to DITA and single sourcing


8. Writing Skills
1. How to write clear and concise sentences
2. How to Write Steps, Instructions and Procedures
3. Organizing the content
4. Using simple words/Plain English
5. Logical sequence of Writing
6. Writing Sentence and Paragraph
7. Words to Avoid in Technical Writing
8. Document Flow
9. Tone and Rhetoric


9. Style Guide and Standards
1. What is Plagiarism
2. Steps to ensure Plagiarism free content
3. Types of Style Guides
4. Documentation Standards
5. Microsoft Style Guide for Technical Publication (MSTP)
6. Plan your writing
7. Document Conventions


10. Grammar
1. Punctuations and Mechanics
2. Capitalization
3. Active Voice and Passive Voice
4. Writing clearly and concisely
5. Editing content, grammar and syntax
6. Proof Reading
7. Grammar Practice and Assignment
8. Email Etiquettes


11. Technical Writing Software Tools
Microsoft Word – Text Editor
Adobe RoboHelp – Help Authoring
Adobe FrameMaker – Content Publication
Snag IT – Image Capturing
Ms Visio – Image Drawing
PowerPoint – Training Presentation
Adobe Photoshop – Image Editor


12. Microsoft Word – Word Processing Tool

1. About Microsoft word
– Introduction
– Features
2. Starting the Application
3. Accessibility, Formatting Text
4. Font and Paragraph settings
5. Bullets and Numbering, Cross-references
6. Borders and Shading, Styles and Formatting
7. Template Creation, Creating Sections
8. Working with Table, Bookmark &Hyperlink
9. Generating Table of Contents & Table of Figures
10. Header and Footer, Footnote and Endnote
11. Working with Reviewing toolbar
12. Toolbars, Shortcuts, Protecting the Document
13. Watermarks/Columns/Change Case
14. Generating Index, Auto text and AutoCorrect

  13. Adobe RoboHelp – Help Authoring Tool

  • About Online Help
  • Planning an Online Help, Understanding RoboHelp Interface
  • Creating your First Help project, Working with Topics & Folders
  • Working with TOC, Index, & Glossary, Generating Output
  • About Types of Layouts, Applying Template and Style Sheet
  • Controlling CHM Window and Skins
  • Working with Links, Pop-ups, Triggers, and Drop-downs
  • Working with Graphics and Text boxes
  • Creating Related Topics, See Also and Keyword Link
  • Playing with Marquee, Triggers, and Splash Screen
  • Creating Dropdowns, Expanding, Hyperlinks and Popups
  • Changing the primary layout, Tools in RoboHelp Html
  • Creating and Working with Tables, Creating and Displaying Browse Sequence
  • Creating Manually/Automatically Multiple TOCs, Indexes, and Glossaries
  • Single Sourcing – Conditional Build Tags and Batch Generation
  • Creating Context-sensitive Help, Importing Files & Skins, and Merging CHM
  • Understanding the Project Source Folder and Files
  • Generating Reports

14. Adobe FrameMaker – Technical Content Publication Tool

  • Introduction
  • Usage of FrameMaker
  • FrameMaker v/s MS Word
  • Getting Started, Accessibility
  • Creating/Importing Documents
  • Saving New File Formats
  • Basic Text Formatting
  • Working with Tags, Tables
  • Tools Palette, Drawing Tools
  • Working with Paragraph and Character Designers
  • Working with Frames, Anchored Frames and Alignments
  • Working with Body, Master and Reference Pages
  • Page Designing and Defining Variables
  • Hyperlink, Cross Reference, Pop-Ups and Image Mapping
  • Generating Table of Contents, Index and GlossaryCreating Books, Conditional Text and references
  • Document Conversions

15. Snag IT – Image Capturing Tool

  • About Snag IT
  • Introduction
  • Features
  • Starting the application
  • Image Formats, Batch Convert Images
  • Exploring the Program Window
  • Capture Profile, Image Capturing Modes
  • Creating WebPages, Creating simple Demos
  • Companion ApplicationsSnag IT Editor
  • Snag IT StudioCatalog Browser

16. MS- Visio – Image Drawing Tool

  • Introduction to MS- Visio
  • Using various technology images
  • Creating DFD’s and Architectural Diagrams
  • Synchronization of images
  • Creating different file formats
  • Special Merits, Installation sequence
  • Types of shapes, Behavior of shapes
  • How to Get shapes, Templates stencil
  • Connection shapes, Staking shapes
  • Group/ Ungroup, Text Adding
  • Data Linking, Data Graphics
  • Auto Linking, Hyper Linking
  • Save type – formats
  • Importing into Word

17. PowerPoint – professional presentation tool

  • Importance of Presentations
  • Saving PowerPoint
  • Working on Slide Master
  • Applying Design Templates
  • Custom Animation and slide transition effects
  • Action buttons and hyperlinks
  • Slide layouts, Movies and Sounds
  • Insert & edit clip art
  • Create a slide background using a picture
  • Customize graphical bullets
  • Insert and format a table into a slide
  • Add an animation scheme to selected slides
  • Rearrange slides, Slideshows
  • Customize slide backgrounds and templates

18. Photoshop – Image Editing Tool

  • Introduction to Photoshop
  • Cropping images and editing
  • Using advanced tools for creating architectural diagrams
  • Explore the Photoshop Environment
  • Basic Photo Corrections, Selections
  • Basic flow mode for editing images using
  • Photoshop
  • Retouching and Repairing
  • Work with selections
  • Creating layers, Mask and Channels
  • Correcting and Enhancing
  • Slice and Link an Image
  • Creating Rollovers, Animate GIF Images
  • Painting and EditingBasic Pen Tool Techniques

19. Reviews, Delivery and Publication

  • What is a review cycle
  • Types of Reviews
  • Who are the different people involved in a review
  • How to implement reviews
  • Life cycle of reviews
  • Delivery modes
  • Delivery methods
  • Printable Document and Online Documents
  • Editing, formatting Proof Reading techniques
  • Format documents to enhance communication and visual appeal
  • Version Control System

20. Resume Preparation and Certification

  • Students Query handling
  • Mock interviews and industry
  • Orientations Writing Assignments, monitoring and Feedback Online Test Certification